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skill

18 Jun

Empathy Is An Essential Leadership Skill – And There’s Nothing Soft About It

  • In Leadership
- I get tired of hearing about “soft skills,” even when it’s acknowledged they are important. No less a hard-muscled body than the U.S. Army, in its Army Field Manual on Leader Development (one of the best resource on leadership I’ve ever seen) insists repeatedly that empathy is essential...
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