Transparency Is Key to Building Trust in Business - When an engine exploded on Qantas flight QF32 on Nov. 4, 2010, endangering the lives of 469 passengers and crew, the plane’s captain, Richard de Crespigny, didn’t curse, panic, or pray. Instead, he relied on the supreme trust he had...
Recently, I wrote an article that went viral. It concerned the conduct of a politician at the world cup. The behaviour I saw on the world stage seemed manifestly different to all the other world leaders she stood alongside and I wanted to write about that. What I hadn’t anticipated was...
While most media attention was on winners, losers, the players and their coaches, one brilliant example of leadership from the world cup slipped under the radar of many people. This was the story of Croatia's president, Kolinda Grabar-Kitarovic. What really caught my attention was that although the spotlight fell...