Empathy Is The Most Important Leadership Skill According To Research - Empathy has always been a critical skill for leaders, but it is taking on a new level of meaning and priority. Far from a soft approach it can drive significant business results. You always knew demonstrating empathy is positive...
After Testing Positive for Covid, Elon Musk Contacted a Harvard Doctor. His Response Is a Master Class in Emotional Intelligence A fascinating Twitter conversation teaches major lessons in medicine, and persuasive communication. Elon Musk was frustrated. He had been experiencing mild sniffles, a cough, and a slight fever-enough symptoms...
This is the precise number of people to put on a team to maximise productivity - Tech exec and entrepreneur Mona Sabet explains the exact size of a group that can build and maintain empathy and shared purpose to bring out maximum performance. In 2012, I founded Hipower, a nonprofit...
Why Warmth Is the Underappreciated Skill Leaders Need
When it comes to success in leadership, there has never been just one playbook. Some leaders are extroverts, natural mentors, and charismatic speakers; others prefer to lead by example and take a more hands-off approach. There is, however, one simple fact that leaders...
Many years ago, I was elected president of our company’s field leadership association. Brimming with new ideas about how to make our company better, I attended a strategic planning meeting between field officers and company executives and felt my innovative contributions were dazzling. On the drive home I asked...
- I get tired of hearing about “soft skills,” even when it’s acknowledged they are important. No less a hard-muscled body than the U.S. Army, in its Army Field Manual on Leader Development (one of the best resource on leadership I’ve ever seen) insists repeatedly that empathy is essential...
And no, it can't be be resolved by blowing off some steam or meditating for 30 minutes - When we’re deeply immersed in our work, we’re often committed to a goal and a quality standard and making progress accordingly. This is what people mean when they talk about “engagement.”...
The Heart of Leadership - At the heart of leadership there is always a person. Someone like you, committed to serving others as a leader: truthful, courageous, purpose driven, humble, strong, fair and compassionate. Someone, who realises that leadership is not about money or status, but rather about positive influence...
My manager truly cared about me as a person more than he did about me as an employee. Something I saw in him and in some of the managers I had afterwards was that they really put people first.